Spa Industry Survival Guide

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Ivy Loung, MD, Vantage BDIMG_6445-1024x682Creating and upholding the ultimate customer service experience requires diligence no matter how long you have worked in the salon and spa industry. It can be challenging for professionals to deliver the same high quality service time after time to clients who become regulars, and once regulars, friends. (Trust us, we know!)

Consider these survival guide dos and don’ts ...

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